Houston Physicians’ Hospital is the first and only facility in Houston and the 18th in the country to be certified as a Hip & Knee Replacement Center recognized by DNV GL Healthcare.
The Hip and Knee Replacement Certification recognizes program excellence in patient care and outcomes, and is based on standards set forth by DNV GL Healthcare and guidelines from the American Academy of Orthopedic Surgeons.
The team at the Joint Solutions Center at Houston Physicians’ Hospital “utilizes evidence-based protocols that were developed collaboratively with surgeons, anesthesia, nurses and physical therapists,” said Nicholas Crafts, CEO of Houston Physicians’ Hospital. “We continually enhance our program with a patient-centric approach. We invite patients back and incorporate their feedback to help us improve the program. As a result, Houston Physicians’ Hospital is now performing the most joint replacements in the Clear Lake area.”
Certification as a Hip & Knee Replacement Center validates the hospital’s excellence across the spectrum of hip and knee replacement care, from diagnosis to treatment, rehabilitation, education and outcomes.
“This certification tells our community that we are committed to provide the best possible care for patients requiring a hip or knee replacement with our Joint Solutions Center,” said Dr. Anthony Melillo, Orthopedic Surgeon at Houston Physicians’ Hospital. “It’s a combination of the right equipment, personnel and training to exhibit excellence in orthopedic surgery. Achieving certification validates the effort we have put into our Joint Solutions Center to ensure the health, safety and satisfaction of our patients.”
“Achieving certification shows commitment to excellence,” says Patrick Horine, CEO of DNV GL Healthcare. “It helps demonstrate to your community that you are performing at the highest level.”
Houston Physicians’ Hospital also recently earned a 5-star rating for patient experience from CMS (Centers for Medicare and Medicaid Services) and is one of only two in the Houston area to achieve such designation.
Also in 2018, Houston Physicians’ Hospital obtained ISO-9001 certification, which is based on a number of quality management principles, including strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
Robotics is also a demonstration of “our commitment to superior orthopedic outcomes. Several orthopedic physicians utilize the Mako Robot at Houston Physicians’ Hospital, which provides precision planning, rapid recovery and a shorter hospital stay for patients,” said Crafts. “Our surgeons recognized that removing clinical variability was essential to a superior program. It is the most accurate and personalized approach possible to hip and knee replacement surgery, and we are the only hospital in Southeast Houston with a Mako robot.”
The Joint Solutions Center at Houston Physicians’ Hospital is “truly a one-of-a-kind program that provides an individualized plan with a patient navigator, pre-operative classes and a space-theme competition between patients post-operatively. The program is evidence based and provides some of the best outcomes in the country,” said Crafts.
About Houston Physicians’ Hospital
Located in the Clear Lake area, Houston Physicians’ Hospital is a physician-owned hospital specializing in surgical services, including joint, spine, sports medicine and robotic surgery with a vision to be the healthcare provider where physicians choose to practice, patients want to receive care, and employees prefer to work. Houston Physicians’ Hospital is one of only two 5-star patient experience facilities in Houston rated by CMS, the first and only facility in Houston to earn Hip and Knee Replacement Certification from DNV, recognized as a Center of Distinction by Stryker and recognized in the top 75th percentile for Joint Replacement, has the only Mako Robot in Southeast Houston for hip and knee surgery, and has the only “Caring Suite” MRI in Southeast Houston for an immersive experience with video, sound and mood lighting. To find a physician or learn more, visit www.houstonphysicianshospital.com.
About DNV GL Healthcare
DNV GL is a world-leading certification body that helps businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Within healthcare, DNV GL helps its customers achieve excellence by improving quality and patient safety through hospital accreditation, disease-specific certifications and quality-management training. The DNV GL operates in more than 100 countries. Our 15,000 professionals are dedicated to helping its customers make the world safer, smarter and greener. For more information about DNV GL Healthcare, visit www.dnvglhealthcare.com.